Cloudilic respects the privacy of its users and is committed to protecting the personal data collected or processed through its website, products, or services, including the Dragify platform.
This policy explains what data we collect, how we use it, and the rights that users have regarding their information.
1. About Cloudilic
Cloudilic is a software company specializing in artificial intelligence and automation solutions. It provides:
- The Dragify Platform offered as a subscription-based Software-as-a-Service (SaaS) product.
- Custom AI projects delivered on-demand as one-time implementations.
2. Data We Collect
We may collect and process the following types of data:
a. Personal Information
- Full name
- Email address
- Phone number
- Company name and job title
b. Account and Payment Data
- Subscription details
- Billing and payment records
Note: Payments are processed securely through third-party payment providers. Cloudilic does not store or manage customers’ card information directly.
c. Usage Data
- User interactions within the Dragify platform
- Performance logs, error reports, and activity history
- IP address, browser type, and device information
d. Project Data
For custom AI projects, Cloudilic may process data or files provided by clients solely for the purpose of project execution.
Disclaimer: Cloudilic does not use client data to train general AI models, nor does it share such data with any third parties without explicit written consent.
3. How We Use Data
Collected data is used for the following purposes:
- Operating and improving our services
- Managing subscriptions and billing
- Executing and delivering agreed project work
- Communicating with clients and providing technical support
- Enhancing system security and performance
- Complying with legal and regulatory obligations
4. Data Sharing
Cloudilic does not sell, lease, or share personal data with third parties for commercial purposes.
Data may only be shared in the following cases:
- With trusted service providers (e.g., hosting, payment processing) under strict confidentiality agreements
- When required by law, regulation, or court order
- With the user’s explicit prior consent
5. Data Protection
Cloudilic implements robust technical and organizational measures to protect user information, including:
- Data encryption
- Access control and privilege management
- Client data isolation
- Continuous security monitoring
Data is retained only for as long as necessary to fulfill its original purpose.
6. User Rights
Users have the right to:
- Request access to their stored data
- Request corrections or updates
- Request deletion of their data, unless retention is required by law
- Object to specific types of processing
Requests to exercise these rights can be made directly via the contact details below.
7. Cookies
We may use cookies to improve user experience and analyze website performance.
Users can control cookie preferences through their browser settings.
8. Updates to This Policy
Cloudilic reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page along with an updated “Last Updated” date.
9. Contact Us
For any inquiries related to privacy or data protection, please contact us:
📧 Email: sales@cloudilic.com
🌐 Website: https://cloudilic.com